At Advanced Women’s Health, we understand that circumstances may arise that require you to reschedule or cancel your appointment. Our cancellation policy is designed to accommodate unexpected changes while ensuring that we can offer available slots to other patients in need. Here’s what you need to know:

Cancellation Fees & Credits:

Within 24 Hours, or One Business Day, of Appointment: If you cancel your appointment within 24 hours of your scheduled time, a cancellation fee equivalent to 100% of the visit cost will be charged. However, this amount will not be lost; 50% of this fee will be applied to your account as a credit for future services.

Within 48 Hours, or Two Business Days, of Appointment: If you cancel your appointment within 48 hours but more than 24 hours before your scheduled time, a cancellation fee equivalent to 50% of the visit cost will be charged. This fee will be retained as a credit for future services.

Exceptions to the Policy:

We recognize that certain situations are beyond your control. Exceptions to our cancellation policy include:

Medical Emergencies: Should you or a close family member have a sudden medical emergency, we will waive the cancellation fee. Documentation may be requested to verify the emergency.

Illness: If you need to cancel due to being acutely ill, including a fever, significant respiratory illness, vomiting and diarrhea and/or have a small child with those symptoms, the cancellation fee will be waived. Virtual appointments are available for naturopathic appointments and a change in appointment type does not qualify as a cancellation. We kindly ask for as much notice as possible.